Frequently Asked Questions
When will my order ship?
Orders ship the same or next business day. Once your label is printed you’ll get a tracking number by email.
Are your parts new or used?
Both — and every listing says exactly which. Conditions are New, Open Box, Used, or Refurbished, and anything that isn’t factory-new gets tested and inspected before it’s listed, with condition notes on the product page.
What if the part doesn’t work or doesn’t fit?
We offer 30-day returns. Not the right part? We’ve got you covered — see our returns policy for the details.
Is checkout secure?
Yes. Payment is handled entirely by Stripe, the same payment processor used by millions of businesses. Your card details never touch our servers.
Do you ship outside the United States?
Not currently — U.S. addresses only for now.
Can you help me pick parts for my build?
Absolutely. Get in touch with what you’re building and your budget, and we’ll give you a straight answer — even if it means recommending a part we don’t stock.
Are you the same Headley’s from eBay?
Yes! Same people, same parts, same standards — 100% positive feedback and counting. This store is our own storefront.